Social Media Marketing – Let’s Start Engaging
Social Media Marketing is key to any digital marketing strategy, more often than not companies have a ‘presence’ on social channels because they feel they have to, or have been told they have to? But when this happens, it’s often half-hearted and as such doesn’t engage with your audience properly.
It can be scary, daunting and time consuming, but with over 4.74 billion people active on social as of October 2022, social media marketing is important if you want to grow your business and engage with your customers.
Why Social Media Marketing?
Why Use Kachi Marketing?
I can help you:
Help me to start connecting with my customers today
I’d like to book in for a free no-obligation chat about how I can effectively engage with my businesses social audiences, how I can manage to stay on top of building these relationships and what opportunities there are for me to grow my social networks.
My Social Media Marketing Services
Social Media Marketing Strategy
You might already be using social for your business, or are gearing up to take that leap. Whatever stage you are at, it can be hard to know where to start, how to start, and then how to continue to engage your audience.
I can help you identify which channels your audience are engaging with and what you need to be doing to be a part of the community.
Social Tone & Mannerisms
Whether your social media is managed by a team in-house or you manage it on your own, everyone has their own style, tone and mannerisms when it comes to talking socially, so it’s important to determine the social tone and mannerism for your brand, and train yourself, your in-house team or agency, how to write (“speak”) in this way so your customers receive a consistent engagement style.
Social Media Outreach Audit
Are you engaging with your social audiences effectively? Are you getting a decent engagement rate with minimal effort? Is your content resonating correctly with your audience?
I’ll audit your existing campaigns and activities using your first party data, and provide you with a report benchmarking current activity and showcasing a range of opportunities to improve your social outreach.
Social Media Monitoring
Let us be your eyes and ears, so you can listen and learn – we’ll comb through the social media channels for you, reporting back to you on what people are saying, what they think and their overall sentiment about your brand/company.
My monitoring dashboards will help you identify your engagement in the communities and what is working/not working.
Social Media Marketing Training
Want to handle your social media in house but need some training to get your team set-up confidently?
Whether you need training on how to use your social listening tool (Sprout, Hootsuite, HubSpot etc) or what to do in certain situations (angry customer, happy customer, posting errors) I can step in and provide training tailored to your company’s needs.
Social Media Management
Do you want to engage more effectively with your customers on social media, but just don’t have the bandwidth to do it yourself?
Let me take over on the day-to-day responding and management of your social media accounts. I’ll set-up a clear process for query escalation and agreement on ‘typical’ responses, so you are always in control of your profiles and messaging.